1060 Reviews Found
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Confirmed Sales Customer
Great sales experience. Everyone was kind and helpful. 10 out of 10 would recommend.
Christopher O.
LIBERTY TWP
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Confirmed Sales Customer
The sales team was the best. Knowegible patient and willing to work with me.
Jo B.
AMELIA
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Confirmed Service Customer
My 2019 Equinox was leaking something red on my garage floor. I took it to Mike Castrucci Chevrolet who found the water pump not working properly. I left the car overnight and it was fixed and returned to me before noon the nested day.
Michael S.
MILFORD
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Confirmed Sales Customer
Our experience was awesome! Salesman Andrew did a fantastic job with answering all questions, with no pressure sales tactics, and the rest of the crew got us out and on the road quickly.
Christopher G.
GOSHEN
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Confirmed Service Customer
All work was completed on time and was found to be very satisfactory.
Bill V.
CINCINNATI
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Confirmed Sales Customer
Ryan , Gary and Mike were very friendly and made buying a car easy as usual. 3rd one from this dealership.
Cliff T.
WINCHESTER
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Confirmed Sales Customer
Awesome customer service from sales (Ryan Camp) and finance (Rick Loomis and Adam Simon)! Thank you all for making this an outstanding experience!
Kevin H.
CINCINNATI
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Confirmed Service Customer
I had to order another key fob due to your body shop lost mine, and failed to call me back to discuss it, So I ordered one, made the service appointment to have that programed, oil change and see why the rear tailgate doesn't close when using the fob. I asked for a ride home while you did all this BUT was told you can't I live farther than 15 minutes from you. Well that sucks, you did it in the past, and I don't have someone to shuttle me back and forth, since I just lost my wife. really disappointed. I guess a few more minutes is going to break you.
Patrick C.
GOSHEN
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Confirmed Sales Customer
Our experience with your dealership was perfect. We appreciate your honesty and willingness to satisfy our needs.
Mark V.
CRAWFORDSVILLE
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Confirmed Sales Customer
Experience Was Great! Everyone was very helpful!
Robert M.
FELICITY
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Confirmed Service Customer
Fast check in. Minimal wait. Friendly staff! Thank you.
Regina P.
PLEASANT PLN
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Confirmed Service Customer
The last two oil changes we schedule and my wife took a day off work to go to the service center for hours while they tried to upsell her on random "fake " issues that they said the vehicle needed in order to be safe. Both times to the point where she is in tears and calling or texting me. We just had the vehicle in for service at the beginning of February because of a transmission/ shifting problem yet in less than on month they are saying there other problem making it unsafe. ITS NOT EVEN 1 YEAR OLD! Bot of my current vehicles were purchased from Castrucci and at this point it will be the last two.
Michelle S.
AMELIA
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Confirmed Sales Customer
Andrew was very responsive and helpful throughout the whole experience and made it the easiest car deal I have ever been apart of.
Delmas P.
NEW RICHMOND
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Confirmed Service Customer
John the Service Manager took car of my problem with my 2021 Silverado Crew Cab 4x4 with the utmost professionalism and care and resolved it as a warranty issue. His whole team was very kind and grateful. Especially Josh
David H.
GOSHEN
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Confirmed Service Customer
Service was started at my appt time, floors vacuumed. Waited approx 30 minutes, service completed. Josh was very efficient, tire pressure was set at what I requested.
John W.
WEST CHESTER