The following day I had noticed some fluid on the ground. I call and they got me right in. It turned out to be nothing. Just some fluid that was spilled when the service was completed. It is nice to know that they are willing to put your mind at ease when something like this comes up.
My experience with Mike Casstrucci was truly amazing, from initial meet with my salesman Travis to driving my new truck off the lot was one of a kind. The sales team, finance, and service was great! Went above and beyond to meet each one of my goals and over delivered! I would 100% recommend Mike Casstrucci & Travis to all my friends and family. Thank you!
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 831-5555 to discuss your concerns, as your satisfaction is of utmost importance to us.
Hi, we're happy you found our staff to be so supportive during your experience here at Mike Castrucci Chevrolet Sales, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi, we're happy you found our staff to be so supportive during your experience here at Mike Castrucci Chevrolet Sales, Inc.. We are always more than happy to assist you if anything else comes up. Take care!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mike Castrucci Chevrolet Sales, Inc.! If you have any further questions, please give us a call. We're always happy to help!
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 831-5555 to discuss your concerns, as your satisfaction is of utmost importance to us.
Thanks for highlighting some of our staff who helped make this such a great experience! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Hello,our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, Inc.
Quick and easy. Mike and sales manager were great to work with and very nice people. Definitely had a great experience. No high pressure sales. Sara the sales assistant did a great job too following up.
We're glad everything was completed quickly and to your satisfaction! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
I worked directly with Tyler, but the whole team was super helpful. Tyler was patient, communicative and understanding. He helped me to completely understand the services I was needing and what they were. Also he helped me prepare for the future and what to plan for next.
Everything went smooth and fast and everyone worked as professionals. I would definitely recommend Mike Castrucci to anyone that needs their car fixed or even in the market looking to buy a new car. Y���all are awesome to work with.
Came in with complaint of stability track light on and possibility it needing an alignment. Waited three hrs. Said it was an alignment and it fix the problem. Also said back breaks will need replaced next oil change. Came back couple weeks later due to streering wheel feeling like it was not in control. Car pulling to left and right bad. I was told it had a bolt missing and other lose bolts. Not sure how this wasn't discovered during the alignment. Streering being part of an alignment. I really felt like I was being taken advantage. My car still doesn't feel like its fixed. The wheel has to much play. I dare not take it back to you. Very sad to have had a long relationship with you and it to end this way. To think I was going to come buy a car in June from you guys.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon.
All the best,
Mike Castrucci Chevrolet Sales, Inc.