Arranged for loaner car in advance. Not available so I had to wait 2 hours to get one from Mike Albert. It was a mini van that was dirty inside and out. Then got text messages 2 days in a row that they were backed up and couldn't get to my vehicle. When I finally picked it up, the windshield sticker for service indicated I needed to come back in less than 1,000 miles. No explanation.
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