1079 Reviews Found
Confirmed Sales Customer
Great experience, very friendly and excellent service. 5 stars
Derek A.
ENGLEWOOD
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Confirmed Service Customer
Got me in on time and on my way in a timely manner.
Eugene D.
MILFORD
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Confirmed Service Customer
The last time I had an oil change, I was told there was a leak in my oil cooling line. Now I was told that I had a leak in my Compression which would be $1600 to fix. I choose not to fix it as, there was no mention of the oil leak from the last time. So was there an oil leak to start with that they wanted to fix for $500 plus. or did I ever have one. My Vehicle is 5 years old. I'm wondering can I trust the mechanics working there. That's why I stopped taking my ford truck to a dealer.
Myron T.
BATAVIA
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Confirmed Service Customer
Josh is always a pleasure to work with. He is informative and prompt.
Erin M.
CINCINNATI
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Confirmed Service Customer
I was disappointed that it took your technicians 3 - 4 attempts until they finally discovered the problem with my car. Having spent almost $2,000 while your technicians were still figuring out the problem is very frustrating and expensive. If it wasn't for Jesse communicating updates to me as best she could, (with limited information from her techs) I would have been even more frustrated. Jesse deserves 5 stars.
Richard T.
AMELIA
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Confirmed Sales Customer
Everyone was great to work with. Adam is very responsive and great!
Christopher G.
ELKHORN
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Confirmed Sales Customer
Our salesperson, Travis Lane made our purchase smoother than we could imagine. He was very knowledgeable about our vehicle and the sale process. We hope you know what a gem you have in him. It was worth driving the hour to buy our vehicle from your dealership. We see why you are highly recommended. Everyone we met was top notch.
Brian B.
SABINA
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Confirmed Service Customer
Great service, nice waiting area. I have used the dealership service for many years. I don't like that you now charge a 3 percent fee to use a credit card.
Imogene C.
WILLIAMSBURG
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Confirmed Service Customer
Great people and Teams at the Castrucci dealerships. I'm a 40 year customer! I think of them as family. They took care of my concerns promptly and professionally! Thanks so much, Dave A-Z
David A.
MILFORD
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Confirmed Service Customer
Service rep was a very big help. Answered all my questions.
Earl F.
WINCHESTER
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Confirmed Service Customer
In and out quickly with all my service taken care of
James C.
WILLIAMSBURG
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Confirmed Service Customer
I had a light out on my vehicle and they want $120.00 to change a light bulb not even the headlight. GM really needs to fix this problem freaking ridiculous to change a light bulb.
Christine V.
GOSHEN
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Confirmed Sales Customer
Great service! Sean and delivery team did a great job!
Jay M.
ST CLAIRSVILLE
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Confirmed Service Customer
They could’ve upsold me on tires and brake pads but didn’t. Very honest
John K.
AMELIA