Confirmed Service Customer
The last two oil changes we schedule and my wife took a day off work to go to the service center for hours while they tried to upsell her on random "fake " issues that they said the vehicle needed in order to be safe. Both times to the point where she is in tears and calling or texting me. We just had the vehicle in for service at the beginning of February because of a transmission/ shifting problem yet in less than on month they are saying there other problem making it unsafe. ITS NOT EVEN 1 YEAR OLD! Bot of my current vehicles were purchased from Castrucci and at this point it will be the last two.
Michelle S.
AMELIA,
OH
Business Response
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