1914 Reviews Found
Confirmed Service Customer
I went in for a oil change,tire rotation and recall notice. Service was fast.
Richard T.
CINCINNATI
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I can’t say enough good things about Travis Lane. He was amazing throughout the whole car buying process. Very personable, and actually took the time to listen and understand what is was that I was wanting in a vehicle. I didn’t feel rushed, he wasn’t pushing a car on me to make a sale as some car salesmen do, and he was pleasant throughout the whole experience. I wish there were more salesmen like him.
Courtney G.
NEW RICHMOND
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hello, thank you for sharing your recent service experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
It’s always stress free to have any service done at Castrucci!
Brent V.
AMELIA
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit. Take care!
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Confirmed Service Customer
JIM C WAS AWESOME AS USUAL, AND KATELYN WAS AWESOME AS WELL
John F.
CINCINNATI
Business Response
Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit! Take care!
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Confirmed Service Customer
I had talked to Tylor when i came in for service. He informed me of the issues and put me to ease. I was worried that my new truck needed brakes with only 5800 miles on it. He did not sugar coat the info but let me know just the true facts. I will come back again for service and then in many years later, come back to get another new truck.
Thomas G.
CINCINNATI
Business Response
Hello, thanks for sharing your recent service experience. We're always here with the same great service whenever you need service or another vehicle! Take care!
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Confirmed Service Customer
The service department and service team offer a relaxed no pressure atmosphere. It doesn't matter what advisor your scheduled with, each advisor is friendly and personable with you the whole time. (I've been to a service department where the advisors went all business cold shoulder when they found out you were not their customer). Every public area is clean and family friendly. I could say much more about how preferable Mike Castrucci Chevy's service department is over other dealership service departments but I'm out of time this morning. Thank you for having the customer as a priority.
Amanda F.
LOVELAND
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mike Castrucci Chevrolet and we hope to see you again.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 334-2039 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Hello, we’re happy to hear that you had a great experience at our dealership. We sincerely value your business. Have a great day!
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Confirmed Service Customer
I was very satisfied with the service provided and the clean friendly atmosphere in the waiting area.
Glenda M.
FAYETTEVILLE
Business Response
Thank you so much for your wonderful review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
Mike Eimer had the test drive, paperwork and sale completed in 90 minutes. Smooth and simple. Thanks Mike!
Stephen A.
ERLANGER
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you for taking the time to leave your review! We'll be sure to pass along the kind words to Mike! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Mike and the team here at Mike Castrucci Chevrolet! We look forward to your next visit! Take care!
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
I replaced my 2016 Colorado with a new 2020 version. It is identical to my old truck: Same color, same engine,same power accessories...same Chevy reliability! I greatly enjoyed my old truck...and I love my new truck! All Castrucci personnel were easy to deal with in making this a super easy transaction! Apparently this dealership has in me a customer for life!!! AAAAA+++++!!!
John G.
CINCINNATI
Business Response
Thank you for your review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! We are so happy we were able to help you get your new 2020 Colorado! Congratulations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Always can definitely depend on high quality work from Chevy dealer!!!!
Rodney C.
GOSHEN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet and we hope to see you again soon!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet and we hope to see you again soon!