1582 Reviews Found
Business Response
Hello, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Very comfortable while waiting for my vehicle. Plenty of space to social distance.
Albert L.
CINCINNATI
Business Response
Hello! Our staff is committed to providing each of our clients with the best automotive experience! So happy we achieved this with you. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Service manager took his time with me to explain some upcoming maintenance needs on my 2017 Silverado . The work that was done was done very well
Robert F.
GOSHEN
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
All I can say is the service was very satisfying
Sandy C.
EDGEWOOD
Business Response
Hi, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
oil change was done quickly and efficiently
Mikel C.
CINCINNATI
Business Response
Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit. Take care!
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Business Response
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everything was great - no issues and my truck was ready when promised.
Scott A.
CINCINNATI
Business Response
Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
The process was seamless from start to finish. My salesman Matt Sicurella, listened to my needs and delivered! I've never had such a pleasant experience buying a vehicle. Thank you Mike Castrucci Chevrolet.
Patricia M.
WILLIAMSBURG
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive buying experience at Mike Castrucci Chevrolet Sales, Inc.. We sincerely value your business and look forward to your next visit!
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Business Response
Hi, we are so happy to read such a great review about Mike Castrucci Chevrolet Sales, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello, thank you for the review and high star rating! Please don't hesitate to reach out to us if you ever need anything else. Have a nice day!
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Business Response
Hello, we're glad to hear it! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
It���s always the same great service been coming there for along time.
Mary T.
GEORGETOWN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
This is the second new truck I have bought there. If I need another one I will be back
Richard R.
MOUNT ORAB
Business Response
Thank you for choosing Mike Castrucci Chevrolet Sales, Inc. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Nice sitting area, great coffee! Everyone is so nice. I really appreciated the help finding my Chevy points when paying my bill, the young lady went above and beyond.
Mary D.
MILFORD
Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Castrucci was actually the third Chevy dealer I visited, but I cannot begin to express how simple the employees made my buying process. It was extremely refreshing to not get hassled over having my own financing and I was very impressed with how comfortable my salesman Mike made me feel. You guys have easily earned a lifetime customer.
Michael S.
MILFORD
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Oil change tire change was in and out fast
Anthony C.
NEW RICHMOND
Business Response
It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
The sales man that helped me was amazing and he made me feel so welcomed and listened to. He really helped me find the best deal and now I have an amazing car! I couldn���t be happier
Laurin S.
LOVELAND
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
My experience was so poor, I DID NOT buy the Van. I made this very clear I was buying a van to buy for an ill family member so they could travel with us, I was lied to, called insistently and was told by Sean that the only van that was on sale was a the "White one" because it was a "Bait and switch". To add to the deceptive practices when selecting a van I saw one Vin number but when I was confirming which, the number was wrong on line and they had switched the numbers around, I chose to believe that one. Next I was told I would get a ~3% interest rate and they came back with 4.99%. I am tired of the deception, the price changes with no justification, the many calls while I am working and the poor/aggressive attitude. Please also explain how a $40,000 loan at 4.99% for 75 months comes out to $759 a month....... I will be sharing this experience.
Eric R.
HILLSDALE
Business Response
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (513) 831-5555 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Wow, it's experiences like yours that really keep us motivated! So happy our service team could help! We look forward to your next visit! Take care!