I had to call them every day my car was there just to get an update on what was going on, and it took them three days to tell me they were waiting on parts. Actually, I had to call multiple times the first couple of days because I was told I would get a call back but never did. Also I initially contacted them online and was told I would be contacted by the service team soon but after waiting a week I had to contact them again.
Hi, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mike Castrucci Chevrolet Sales, INC. (855) 317-4108
Hi, we're happy you found our staff to be so supportive during your experience here at Mike Castrucci Chevrolet Sales, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!