1874 Reviews Found
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Service Customer
They did recall work fixed my trim and replaced the light controls that came with the wrong one from the factory. So now after 2 years my automatic lights that I thought should be there were supposed to be there. Thanks GM factory...
Joseph B.
CINCINNATI
Business Response
We appreciate you taking the time to leave your feedback and will be sure to pass it along to the team. Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet. We hope to see you again soon!
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Confirmed Sales Customer
This was our 7th vehicle being purchased from a Mike Castrucci dealership. Nick did a great job. He also sold my daughter her first new car which was a Trax, at the same time I was purchasing my Equinox! Thanks again to the team at Mike Castrucci Chevrolet for taking care of me and my family.
Allen S.
NEW RICHMOND
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Nick and the team here at Mike Castrucci Chevrolet! Congratulations to you and your daughter on the new vehicles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Take care!
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Confirmed Sales Customer
Amazing experience. So helpful and energetic. Would recommend to anyone!
Allen S.
NEW RICHMOND
Business Response
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!
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Confirmed Sales Customer
Everyone was friendly and helpful and was a great experience
Adam M.
BATAVIA
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. Until the next time we meet, take care!
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Confirmed Service Customer
A good time was had by all. Great assistance with my crossword puzzle at the checkout desk. . . .
Rebecca M.
CALIFORNIA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Paid 100 dollars and they couldn't tell me whats wrong with my car. The gentleman who took care of me was very unsure of himself. Told me i could get a second opinion maybe someone else would know more about the chevy cruze. Um i bought my car there id hope they would know. Not happy with this experience at all.
Mary R.
BETHEL
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 334-2039 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
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Confirmed Sales Customer
The easiest car buying experience I've ever had.
Russell J.
CINCINNATI
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Take care!
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Business Response
Hi, thank you for the high star rating! We hope to see you soon!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I got the requested service at the correct time and it was done in a timely fashion and at a great price competitively speaking.
Marion F.
MADEIRA
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Mike Castrucci Chevrolet and we hope to see you again.
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Confirmed Service Customer
Good service, friendly people I use this dealer for many years
Jolanta S.
CINCINNATI
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
IT WAS OK EXCEPT FOR THE REDICULAS PRICE FOR AH REAR WINDSHIELD WIPER
Noel J.
CINCINNATI
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any questions or concerns regarding this issue, please feel free to reach out to us directly. Have a great day!
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Business Response
Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet
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Confirmed Service Customer
Very good! In and out quick, the service rep answered all my questions.
Pat B.
MONROE
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet
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Confirmed Service Customer
I was very pleased with this experience. I only have one thing that caught me off guard. I was asked if I wanted a tire rotation with my oil change. I said yes not knowing it was an additional charge. I’m ok with it but it would be nice if I would have been told it was not included with the oil change. Otherwise I have no other complaints. Thank you have a great day.
Carrie L.
MILFORD
Business Response
Hello, we’re glad we could be of service to you! We appreciate you giving us the opportunity to improve by leaving feedback, and we are happy to address any additional concerns or questions if you will reach out to us directly. Take care!
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Confirmed Service Customer
all of the managers and staff are very friendly and knowledgeable I always enjoy the time I'm there
Rick C.
MOUNT ORAB
Business Response
Hi, we are so pleased you enjoyed your visit to Mike Castrucci Chevrolet! We sincerely value your business and look forward to your next visit. Take care!