902 Reviews Found
Confirmed Service Customer
Everyone was really nice. Did not have to wait long to get our service done
Jaqueline H.
CLARKSVILLE
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Confirmed Service Customer
Jay and team was amazing. Jay added some additional accessories to my truck, I knew right away that he cared about quality and getting the job done correctly. I appreciated his communication.
Donald O.
MAINEVILLE
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Confirmed Service Customer
Easy to schedule. Work done efficiently. Explained how to use my GM points. Flawless visit.
Jay M.
MILFORD
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Confirmed Sales Customer
Travis went above and beyond to make our experience the best! Quick and easy and didn���t pressure us!
Adam H.
AMELIA
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Confirmed Service Customer
Courteous, informative, excellent as always!
Stephanie B.
MILFORD
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Confirmed Service Customer
Had the drivers seat break in our Chevy Bolt. This was the second time within 10 months that this seat back broke. The first time was under warranty, however, this most recent time was beyond the warranty period. Our service contact was Taylor. Taylor was very professional and stated that he would submit the claim to GM and see if there was any adjustment that could be done. Taylor arraigned a shuttle to take me home the day of the car drop off. Taylor kept me informed via phone regarding the part order, the part being received and when the repair was started and completed. Taylor was able to have the repair done with minimal cash from our pocket. GM picked up most of the repair costs. Thanks Taylor and to the Castrucci Service Team for this outstanding service experience!
Elizabeth S.
BATAVIA
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Confirmed Service Customer
Good experience and really glad they were accomdating with me and came and picked-me up to get my truck after it was serviced.
Stephanie S.
Goshen
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Confirmed Service Customer
Everyone is so nice!! They get me in and out in a timely manner.
Kim P.
CINCINNATI
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Confirmed Sales Customer
Patrick Rodgers was terrific. He was very knowledgeable about the truck and walked me through everything
Christopher W.
LAWRENCEBURG
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Confirmed Service Customer
First time in for new truck, back up camera not working. Sat in waiting room for a bit and then they said I could go. Works well, software update. There are things working now that I didn't know existed.
Joseph B.
CLARKSVILLE
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Confirmed Service Customer
I was able to drop my car off a little earlier than my appointment time of 8:00, so that was good. The staff are always professional and polite.
Cindy W.
LOVELAND
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Confirmed Service Customer
As usual I was greeted by servie rep and told she'd be right with me. She stated it would be an hour or hour and a half. Got there at 8 was done by a little after 9. Great experience.
Jacqueline K.
MILFORD