1778 Reviews Found
Confirmed Sales Customer
Very professional staff. Purchase was very easy with no high pressure at all. Charles, our sales person, was very knowledgeable and caring. Was so nice dealing with him. Having visited other dealerships before arriving here, he was a breath of fresh air.
Mary L.
CINCINNATI
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
It was wonderful. Jim Castrucci is awesome to work with.
Steven V.
MILFORD
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Great turnaround time on appointments. Knowledgeable staffing and friendly. Great price to replace my tire that had a nail in the sidewall
Charles W.
AMELIA
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for choosing Mike Castrucci Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
The techs tried to find my problem. It was not there. No problem. Thank you.
Robert H.
LAKE WAYNOKA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I brought my Tahoe in for service and ac. They only fixed ac and did not service the Tahoe
Matthew M.
LOVELAND
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 334-2039 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
I was greeted with a warm welcome as soon as I walked through the doors. I sat down with Travis and he asked me what I was interested in and I told him I was looking at the Black Trail Boss Silverado and what I was looking to pay payment wise and he went from there. It took about 20 minutes for him to come back and say he was in the ballpark that we just needed to run my credit to confirm. Once that was done we went back to sign the papers and while that was taking place they went to clean the truck up. After the papers were signed and truck was finished Travis went out and showed me all the features of the truck and how to work them. Travis was amazing through the whole process and my experience was completely hassle free. I hate sitting at a dealership for hours waiting to purchase a car but at Mike Castrucci I was in and out with an hour and half.
Austin U.
COVINGTON
Business Response
Hi, we are so happy to read such a great review about Mike Castrucci Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Excellent service department. Always polite and give speedy service.
William T.
MASON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the service team here at Mike Castrucci Chevrolet! Until the next time we meet, take care!
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Confirmed Service Customer
Came in for oil change and tire rotation. I was out in reasonable time.
Evelyn W.
MAINEVILLE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet
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Business Response
Hello, thank you for leaving us a review. If there’s anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care.
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Confirmed Sales Customer
Larry was fantastic to work with! Very knowledgeable and quick with responses! I would HIGHLY recommend him to anyone!
Anita P.
BATAVIA
Business Response
We're glad to hear you found Larry so knowledgeable and helpful during your visit! Thanks again for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Great experience no high pressure to buy. Salesman listened to my needs and compared the different trim available.
Richard T.
CINCINNATI
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Take care.
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Confirmed Service Customer
I buy & service all my cars form this dealership
Timothy B.
MILFORD
Business Response
Thank you for choosing Mike Castrucci Chevrolet as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do for you.
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Confirmed Sales Customer
Overall I was very happy. Buying a car is always a miserable experience but I felt informed, heard and welcome.
Allen F.
MILFORD
Business Response
Hello, we're happy to hear that our staff was able to provide you with a positive car buying experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We are happy to hear that our team took great care of you during your visit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I wasn't oh so fond of only receiving one choice. But after having the vehicle, we love it! Great customer service, we got approved quickly, and I just love the atmosphere!
Erica D.
GEORGETOWN
Business Response
Thank you for sharing your thoughts! We are happy to hear that you had a positive experience with us! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet
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Business Response
It sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (513) 334-2039 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!