1320 Reviews Found
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
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Confirmed Service Customer
First of all, when we went to pay we thought we'd use our rewards, but they couldn't find ours, so we paid for our service. Second of all, most dealerships I've dealt with in the past would clean your car after a service was preformed. I was very surprised that they didn't.
Mary L.
MILFORD
Business Response
Hello, Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 317-4108 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Always get you in and out fast. Very friendly staff.
Shari B.
MARTINSVILLE
Business Response
Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Every time we visit it’s a great experience.
Phillip G.
LEBANON
Business Response
Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Very knowledgeable about the car it just took a few days to get it which wasn’t his fault , just letting me know the date it was suppose to be here is all he knew and told me and then it never showed but we live it now that we gave it !
John R.
MONROE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
It was a good experience. They are very helpful and professional and I got a great deal for the services they performed. Thanks very much.
Mike M.
MOUNT ORAB
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Josh (unknown last name) caught an oversight of an overcharge on a filter. Appreciated his noticing and fixing to save us money.
John K.
AMELIA
Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you for choosing Mike Castrucci Chevrolet Sales, INC. and we hope to see you again.
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Confirmed Sales Customer
Sean and Travis were both great. They had great knowledge of the explorer conversion van line.
Michael Y.
CINCINNATI
Business Response
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everything was Good! Got my tires aligned, which I wasn't surprised I needed due to BAD roads where I live in Pierce Twp. That Fischer Homes has messed up.
Melinda D.
CINCINNATI
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!
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Confirmed Service Customer
I take my car to Castrucci for everything i need done. They are courteous and do great work. I don't like to leave my car because even if i have an appointment they put quicker jobs in front of mine.
Brenda S.
MILFORD
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Confirmed Service Customer
The service was prompt, however upon leaving the dealership my check engine light came back on and there’s been notices saying cleaning emissions must continue driving. I’m not from the area, so I wasn’t able to bring the vehicle back by there but I know the next dealership is going to charge me again to correct whatever the problem is. I will say the service guy I worked with there was great and I believe he did everything he could to get me back on the road. The service techs may have overlooked something.
Stacy C.
Grosse pointe
Business Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (855) 317-4108 so we can work towards a resolution.
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Confirmed Sales Customer
It was a very good experience and can not wait yo get my new car!
Gary K.
CINCINNATI
Business Response
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!