They did recall work fixed my trim and replaced the light controls that came with the wrong one from the factory. So now after 2 years my automatic lights that I thought should be there were supposed to be there. Thanks GM factory...
We appreciate you taking the time to leave your feedback and will be sure to pass it along to the team. Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet. We hope to see you again soon!
This was our 7th vehicle being purchased from a Mike Castrucci dealership. Nick did a great job. He also sold my daughter her first new car which was a Trax, at the same time I was purchasing my Equinox! Thanks again to the team at Mike Castrucci Chevrolet for taking care of me and my family.
Hi, thank you for your kind review; we are happy to pass along your comments to Nick and the team here at Mike Castrucci Chevrolet! Congratulations to you and your daughter on the new vehicles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Paid 100 dollars and they couldn't tell me whats wrong with my car. The gentleman who took care of me was very unsure of himself. Told me i could get a second opinion maybe someone else would know more about the chevy cruze. Um i bought my car there id hope they would know. Not happy with this experience at all.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 334-2039 to discuss your concerns, as your satisfaction is of utmost importance to us.
I was very pleased with this experience. I only have one thing that caught me off guard. I was asked if I wanted a tire rotation with my oil change. I said yes not knowing it was an additional charge. I’m ok with it but it would be nice if I would have been told it was not included with the oil change. Otherwise I have no other complaints. Thank you have a great day.
Hello, we’re glad we could be of service to you! We appreciate you giving us the opportunity to improve by leaving feedback, and we are happy to address any additional concerns or questions if you will reach out to us directly. Take care!