1418 Reviews Found
Confirmed Service Customer
Technicians always get my car back to me in a quick manner. Everything back in tip top shape. Air pressure/lights reset. Perfect.
Jessica H.
FAYETTEVILLE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Business Response
Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
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Confirmed Service Customer
The service is all ways great. The employees are all very nice and knowledgeable.
Bruce B.
HILLSBORO
Business Response
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mike Castrucci Chevrolet Sales, INC.! We hope to be of service to you again in the future. Have a great day!
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Confirmed Service Customer
The service rep Josh was very clear in presenting the issue with my vehicle. The total cost was what he presented with the estimate for the repairs. The work was done in a very timely manner.
Sara U.
CINCINNATI
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! We're looking forward to your next visit with us!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Your staff is very polite. However, to run a simple diagnostic on my vehicle, with an appt at 2pm, it took until after 4pm to get information on the issues and 5:50pm that night to get an estimate of costs. The diagnostic only showed our vehicle needing spark plugs and wires and a throttle body cleaning. The costs we were estimated were more than 3x the cost of a local mechanic that had our vehicle back on the road within a few hours. I have taken my vehicles to this location for years and each visit the level of service seems to decline.
Andy C.
BLANCHESTER
Business Response
Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (855) 317-4108 so we may assist you in moving forward towards a resolution.
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Confirmed Service Customer
Everyone was friendly and work was done in a the time frame i was told. Place was very clean and waiting room cozy.
Ron M.
LOVELAND
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mike Castrucci Chevrolet Sales, INC.. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
The staff @ castrucci are very courteous & professional I shopped at 2 other dealerships & the people here @ castrucci are more upfront they give you a price & let you decide the service dept works the same way great price on service & very professional.
Dallas P.
CINCINNATI
Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mike Castrucci Chevrolet Sales, INC. and we hope to see you again.
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Confirmed Service Customer
You guys are so amazing. Well respected. Number one in customer services.
Robert M.
AMELIA
Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mike Castrucci Chevrolet Sales, INC. and we hope to see you again.
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Confirmed Sales Customer
My wife and I came in to lease a car that was in transit. Every part of the sales experience went well. Mike Eimer is a GREAT salesman and always knows what I am looking for. The dealership makes you feel like family.
Phillip S.
MONROE
Business Response
Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Our salesman, Mike Eimer, was extremely helpful and knowledgeable and took a great amount of time to show us all the features of our Equinox. Our financing specialist, Rick Loomis, was also extremely helpful in walking us through all of our financing and warranty options during our purchase. All of the staff was friendly and helpful and made this a very enjoyable experience for us.
Vollie R.
CENTERVILLE
Business Response
Hi. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Signing paperwork in finance went very quickly.
Michael L.
MIDDLETOWN
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Business Response
Hi there! We're so happy we were able to help you out! We hope to see you soon!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
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Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
The staff is always great! Bill took great care of me
Edith R.
AMELIA
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mike Castrucci Chevrolet Sales, INC.! If you have any further questions, please give us a call. We're always happy to help!