Customer Reviews

Everything was very good

Courteous, knowledgeable, and caring about servicing my vehicle.

Nice place, great service

Was supposed to hq e an antenna replaced, parts were not available were supposed to be updated on parts availability, have not heard back from dealership at this time

Travis was my salesman and he did an excellent job. He was very knowledgeable and helpful. We will be back in the near future. Adam in finance was just as knowledgeable and helpful. It was a pleasant experience. Only con was there were no floor mats in stock for my car. Other than that it was an easy experience.

Second time having a bad experience at Chevy castrucci Milford. I checked in for an oil change and tire rotation and they did a free alignment check (easy money) so they were going to also do that and I was told nothing else is due at this time. Then they come back and say I need rear breaks and I’m due for transmission service and cooling system service and brake fluid service. How when I was told I wasn’t due for anything…. I said do the brakes I can’t afford it all at this time. Then they come back saying they started the alignment but can’t finish it because they can’t get a screw off and I now need rods and screws which they have to order. If they are going to break things why is that my expense? So they get done and I leave and I’m going all over the road and I go back, the mechanic tells my advisor he started the alignment but didn’t put things back to the way they were before he started the alignment he couldn’t finish. I said that’s dangerous I could have been hurt or killed, as I was all over the road, the advisor looked at me like I had two heads and didn’t offer an apology or to get a manager. I feel like they were taking me for my money. I had an issue with them a couple years ago too. I am wanting a new car and was going to get it there but after them taking advantage and almost causing me to wreck and not caring I’m about done. No apology or discounts after telling me I needed nothing else and now I need expensive fluids and things. I hope you all will care and do more for me than castrucci milford.

Travis and Andrew were great to work with.

Everything was done on time. Satisfied with the service and the price thank you

Everyone was very friendly and the work was finished when it was promised. It was a good experience.

This was absolutely the lowest stress, smoothest vehicle purchase I've ever made. Our sales consultant, Patrick Rodgers, was as nice as can be. And it turns out that the finance manager who handled our paperwork, Adam Simon, went to grade school where I coached basketball. All in all I could not possibly have been more satisfied with the process.

Great job as always by John Whitaker, Tiffany, and the entire service team. I was in and out quickly and the services were performed as expected. I trust MCC for all of my vehicle service needs, even those that aren't Chevy.

It was good

very slow

Travis did a fantastic job helping me find my perfect car.

Very courteous. Took care of my car in an expeditious manor. Will always go back to Mike Castrucci.

Our sales consultant Hunter was very accommodating and knowledgeable.

Convenient and quick.

X

Everything good

The Service advisor was prompt in letting me know wht was wrong with my car and kept me informed of the status of the repair. Well Done!