1877 Reviews Found
Confirmed Service Customer
I needed my truck done by 12 noon on Tuesday,and it was ready just as promised. This service team has always done what they have promised.
Robert D.
LOVELAND
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Mike Castrucci Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
It was a very pleasant experience.everything was taken care of.i didn’t have to do a thing.
Gary G.
CINCINNATI
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Travis was wonderful! We had a little hiccup with the original Traverse that we wanted, he found us an even better one. Was very professional and did not pressure us into anything we weren't comfortable with. I would definitely recommend him and the entire staff at Mike Castrucci Cheverolet.
Amy W.
CINCINNATI
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
Did not program the tcm like I asked. They wanted to do a flush on my 2015 colorado for over $600. They said they don't do it for a truck with higher mileage. Everything I researched said it need tcm programmed for low speed shutter. I'm not happy.
Nancy M.
PLEASANT PLN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 334-2039 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet and we hope to see you again soon!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mike Castrucci Chevrolet and we hope to see you again.
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Confirmed Service Customer
Paul my service advisor was great and stayed in contact with me while my car was being repaired. The service manager Aaron has excellent customer service and went above and beyond to help in every way he could. And because of the excellent service I continue to get, I just purchased my 3rd vehicle from this office.
Elisabeth P.
OWENSVILLE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I had an oil change scheduled on January 20fh. The service was great. I for once didn’t get the tires rotated. My wife gets in her car and noticed there is no windshield washer fluid in there. Isn’t that included in the oil change? Topping off the fluids?
Bill W.
MIDDLETOWN
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We will do our best to improve our service to assist you in the future. Take care!
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Confirmed Service Customer
Paid $600.00 to get my vehicle fixed. Picked it up and was having the same issue. Dropped it back off and was told it was a completely different issue and would be another $360.00. Service person was extremely rude. I have bought 2 acres from you and have had them serviced with you as well. I will never buy a car or bring a car in for service again.
Jeff N.
BETHEL
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 334-2039 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you.
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Service Customer
They did recall work fixed my trim and replaced the light controls that came with the wrong one from the factory. So now after 2 years my automatic lights that I thought should be there were supposed to be there. Thanks GM factory...
Joseph B.
CINCINNATI
Business Response
We appreciate you taking the time to leave your feedback and will be sure to pass it along to the team. Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet. We hope to see you again soon!
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Confirmed Sales Customer
This was our 7th vehicle being purchased from a Mike Castrucci dealership. Nick did a great job. He also sold my daughter her first new car which was a Trax, at the same time I was purchasing my Equinox! Thanks again to the team at Mike Castrucci Chevrolet for taking care of me and my family.
Allen S.
NEW RICHMOND
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Nick and the team here at Mike Castrucci Chevrolet! Congratulations to you and your daughter on the new vehicles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
My experiences with Castrucci go way back. We have purchased several vehicles there, and have always been happy with the service from, and expertise of, the personnel with whom we have encountered. All staff are profession, knowledgeable, and very helpful. We are enjoying our new vehicle and will continue having all our vehicles serviced there. What more can be said! They are connected to their customers in ways many other dealers cannot. They show respect and provide quality service. Great combination!
George P.
MILFORD
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Take care!
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Confirmed Sales Customer
Amazing experience. So helpful and energetic. Would recommend to anyone!
Allen S.
NEW RICHMOND
Business Response
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!
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Confirmed Sales Customer
Everyone was friendly and helpful and was a great experience
Adam M.
BATAVIA
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. Until the next time we meet, take care!
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Confirmed Service Customer
A good time was had by all. Great assistance with my crossword puzzle at the checkout desk. . . .
Rebecca M.
CALIFORNIA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!