Customer Reviews

I drove 2 1/2 hours to get there and Travis was very courteous and willing to work with me on any vehicle I wanted to buy. Very nice dealership with great staff.

Won���t be returning to this service department. 4 weeks fixing a oil line that suddenly went bad directly after an oil change. I understand the part was delayed and that���s not the departments fault. Josh was very professional kept in touch during the whole process. The service manager never bothered to reach out.

Very solid this time and very thorough Bill was excellent I communicated issue had with last experience with Jim and he stated look into it

It was am

Sales Manager: Rich Wilbur was very pushy and wouldn't let me walk away. Seemed very desperate for a sale. I will not recommend Mike Castrucci Chevrolet in the future. Returning 2x leaser and do business with Castrucci Chev through automotive parts. You would think they would treat you with a little respect.

Mike Eimer was my salesman and he did an excellent job showing the features of the Trailblazer. He was friendly, knowledgeable and relatable. The overall sales experience was friendly and fast. Would definitely recommend this dealership to anyone that is considering a new Chevy!

Great

No problems

It���s always consistent. Great service friendly people. I don���t take my car anywhere else.

Everyone...expectly Josh went above and beyond to help us out. Kept up updated on the services. Great customer service.

John, Jim and Ben always a pleasure to work with very professional

Good customer service and done in a timely manner

Patrick was very friendly and very helpful throughout the entire process! He was very thorough when explaining features and differences between the two vehicles I was interested in. I would definitely recommend Patrick to anyone I come across that is looking for a new vehicle. 10/10

Those guys are amazing. They helped me when I was stranded and needing to get back to Alaska. I will have the deepest regards for Rick, Sean and Ed. Thanks for everything!

Always quality work and great customer service.

I brought my 2019 Equinox in for service to check out a hesitation when giving gas to move when traffic starts to move. The car does not do it all the time. I was furnished a complimentary loaner for the two days it was in for service. Jim Casstrucci talked with me when I picked the car up and said the technician had checked the car out but could not find anything wrong with the car. The car is still doing it sometimes but not always. I think it has something to do with the 4 cylinder engine and the way it shuts off if you are sitting in traffic. I appreciate the time the technician took to check the car out.

Very good!

1) Miscommunicated what I wanted to be done versus what the sales person that took the information said I really needed to be done. I wanted my tires rotated. They were not and afterwards I noticed on receipt that they had not been done. Called and was told they were not needed to be rotated yet. But I wanted them rotated regardless. 2) Lack of sales staff in the main area of the waiting room not wearing masks. Protocols are still indicating masks should be worn by all inside places when in the areas of others. I have not been to have my car maintenance done because of not driving my vehicles due to Covid 19. The last time I got the oil changed, the same protocols were not being followed by staff members within the inside show room area where people were sitting. I believe this is carelessness and a lack of well being for others and your customers.

Continue to have to bring my car in for the same thing. I picked up the car Friday and today the light is back on. This was the third time it had been fixed.

Prompt service in less than an hour!