909 Reviews Found
Confirmed Service Customer
We didn't get the free vacuum like the report says. They never told us about the reason for our squeaky breaks. I'm not happy they're squeaking it's not even that old.
Richard C.
AMELIA
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Confirmed Sales Customer
I've bought multiple vehicles from with a good experience always very professional and good people
Robert C.
WINCHESTER
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Confirmed Service Customer
Very disappointed. Billing was not communicated well and when did you start charging a 3% fee on credit cards?
Carla R.
MILFORD
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Confirmed Service Customer
Jesse and my service tech were amazing with great communication and diligence in trying to resolve the issue with my vehicle. I am however incredibly disappointed in GM that their response to not being able to find the source for the crash sensor light to be on was to begin replacing modules until it goes off ~ at my expense. If you have built a vehicle and cannot diagnose it then I feel the cost should be burdened on GM. At the price point for the Tahoe Premier I would expect a lot more.
Donita R.
MILFORD
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Confirmed Sales Customer
Ryan was amazing! We came in on a Friday afternoon and he made sure everything was done!
Jennifer S.
MILFORD
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Confirmed Service Customer
Always great when Tiffany and the team are on it!
Johnny F.
LAWRENCEBURG
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Confirmed Service Customer
We dropped off the night before...and you sent a driver to pick me up so that I could retrieve my car! Thank you for going the extra mile!
Jennifer C.
LOVELAND
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Confirmed Sales Customer
Travis was exceptional and incredibly accommodating!! I never thought I���d be able to finance a new car but he got it done and on a new car at that. I will forever be grateful for Castucci Chevy being able to help me in my time of need!!! A customer 4 LIFE!!!!
Beth J.
BATAVIA
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Confirmed Service Customer
Our car was at the dealership for 6 weeks to have a reman transmission put in. We had a rental car for a week with hidden fees. Then we had the loaner for about 3 weeks. Only having one vehicle for two weeks was very difficult and Castrucci didn���t seem to care at all
Lisa B.
LOVELAND
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Confirmed Sales Customer
Travis was great!! He really put in the work to make sure we left more than happy!
Stevey W.
NEW VIENNA
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Confirmed Service Customer
Courteous employees; listened to my requests
Mary G.
CINCINNATI
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Confirmed Service Customer
Welcoming and friendly staff! Clean comfortable waiting area and top notch technicians!
Randy J.
Springbarrow
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Confirmed Service Customer
Travis took his time with us, was extremely patient and helpful with the technology, and created a positive experience overall. The best car-buying experience I���ve had!
Julie B.
BATAVIA