1791 Reviews Found
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet and we hope to see you again soon!
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Service Customer
Quick check in for Oil change. Finished and on my way in under 30 minutes
David V.
CINCINNATI
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
was given up dates on my vechile while it was inservice
Robert F.
LEBANON
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
I waited while oil change was done. They did a good job and it was done quickly.
James P.
CINCINNATI
Business Response
It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Take care!
Was this review helpful?
Business Response
Thank you for your great review! We always want to hear back from our clients and we're glad you had such a positive experience with us. We are always more than happy to assist you if anything else comes up. Have a great day!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Take care!
Was this review helpful?
Confirmed Service Customer
I was pleasantly surprised when you offered to come to my house to pick up my Truck for service. Being a cancer survivor this was very comforting to know I didn���t have to risk any exposure to the Covid-19 virus. Thank you.
Kevin L.
MIDDLETOWN
Business Response
Thank you for your great review! We always want to hear back from our clients and we're glad you had such a positive experience with us. We are always more than happy to assist you if anything else comes up. Have a great day!
Was this review helpful?
Confirmed Service Customer
My Cruze over heated.....had car towed to dealership....They handled everything GREAT. Informed me quick what problem was and time to repair. Done on time and at estimated cost. Quick friendly service even in the trying times we have currently. Always a pleasure working with the service team. THANK YOU!
Richard C.
LOVELAND
Business Response
Thank you for your great review! We always want to hear back from our clients and we're glad you had such a positive experience with us. We are always more than happy to assist you if anything else comes up. Have a great day!
Was this review helpful?
Confirmed Service Customer
I had to bring my car back for further service after just picking it up from you 2 weeks earlier. I can not prove the follow up service was a result of the first visit, but it was related. The problem I have with the issue is not that I had to bring it back, but that I had to pay yet another 200.00 deductible for the follow up service. I would have appreciated the cost at least being split between myself and the dealer especially since the invoice showed 0.00 being owed and I was charged because of a post it note on the invoice that simply said "collect 213.00". I have been disappointed in the past with the service I received and I guess this is just another in that line. After the previous service appointment I really, which was a good experience, I really thought that this could be my go to service center, but I guess not. We have purchased 5 cars from this dealer in the past, but I am not sure there will be a 6th.
Peggy W.
CINCINNATI
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 334-2039 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to speak with you soon.
Was this review helpful?
Business Response
It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Thank you for your great review! We always want to hear back from our clients and we're glad you had such a positive experience with us. We are always more than happy to assist you if anything else comes up. Have a great day!
Was this review helpful?
Business Response
Thank you for your great review! We always want to hear back from our clients and we're glad you had such a positive experience with us. We are always more than happy to assist you if anything else comes up. Have a great day!
Was this review helpful?
Confirmed Sales Customer
All went well, we were treated very fairly, dealer personnel went out of their way to help us through the transaction and to make delivery to our daughter who is attending school in Toledo.
Michael H.
CINCINNATI
Business Response
Thank you for choosing Mike Castrucci Chevrolet as your first choice for all your automotive needs! Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
With everything going on with covid19, service handled perfectly!
Patricia H.
MILFORD
Business Response
Hi there, thank you so much for your positive comments about Mike Castrucci Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
Hi there! We're so happy we were able to help you out! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Great sales staff John Clark was awesome to work with.
Lindsey L.
HAMERSVILLE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!