1793 Reviews Found
Business Response
Hello, we’re pleased to hear we provided you with quality service. We sincerely thank you for the positive feedback, and look forward to seeing you again soon. Take care!
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Confirmed Service Customer
They are always nice to me. I have no issues with anyone there.
Michelle G.
BATAVIA
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I received a recall letter in the mail saying to make service appointment following july 1st. when I called for service, I gave the recall code and made appointment for july 8. on that day I was told the parts are not in but they would inspect the car to determine the service needed- one side or both. the inspection was 2 hr wait, with no work done. the call from service came july 26 and appointment for aug 9 was made. on the aug 9 date I told service my wife was off work early and needed the car back in 3 hrs to pick her up from work. after 2-1/2 hrs I was told only 1 part of 2 was in stock, and still another appointment would be needed to finish the job. saying all this I feel the need to ask- why if you had the recall code would you set an appointment for service on a recall without parts to do the job? why would you allow a second appointment without all the parts? I know I am not the only person getting service but I am the person I know about and am deeply troubled with the work done to resolve a safety issue that chevy called to my attention but is unable to correct after more than a month.
William S.
BLANCHESTER
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 334-2039 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Quick-in and quick-out. They were ready for me at the appointment time, the service writer was professional and friendly. I've always had good service at this dealership. I have been very satisfied with Mike Castrucci Chevrolet, the purchase was quick and professional; the financing was quick and professional, and the service has been great! I may add all the personnel, I've had contact with have been friendly, helpful, and as stated, professional.
Larry N.
RYLAND HGHT
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I buy a lot of vehicles and this was by far the best buying experience I've ever had. Sales manager took time to really get involved seemed to truly care about me being happy with the purchase. Salesman was so courteous and knowledgeable. Good job all around.
Richard S.
LOVELAND
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mike Castrucci Chevrolet and we hope to see you again.
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Confirmed Sales Customer
Everything went very smooth sales person was GREAT!!!
Jeannette M.
FAYETTEVILLE
Business Response
Wow, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Mike Castrucci Chevrolet. Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
I made an appointment for 10:30 and was in and out in 40 minutes. I call that great service
Frank M.
CINCINNATI
Business Response
Hi, we're happy to hear you received great service. We sincerely value your business and look forward to your next visit. Have a wonderful day!
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Confirmed Service Customer
Jim makes sure our suv is look at and work on when it is in need of work.
James B.
GOSHEN
Business Response
Hello, we're glad to hear about your positive experience with Jim. We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet
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Business Response
Hello, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet
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Confirmed Sales Customer
Love the service staff is friendly and they got me a car quick and fast
Trevor D.
MILFORD
Business Response
Hello, thanks for the positive feedback about our staff! We sincerely value your business and look forward to your next visit to Mike Castrucci Chevrolet. Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet
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Confirmed Sales Customer
Clean dealership, helpful staff, quick transaction
Robert L.
CINCINNATI
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Mike Eimer was more than helpful. Worked until he found what I wanted. When I want another car, Mike will be the person I will look for.
Frederic G.
LOVELAND
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
Informative and helpful sales staff and a no pressure environment
Jeffery E.
BLANCHESTER
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
They did what they were going to do and I was treated just fine
James C.
LOVELAND
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
We were very pleased with the way that the service department handled our issue. From start to finish.
Rodney R.
MILFORD
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Our salesman Nick was the bomb!! Love that guy!!
Dale R.
HILLSBORO
Business Response
Nick works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Silverado and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everyone is willing to answer my question and listen to my concerns.
Alexis T.
CINCINNATI
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!