1578 Reviews Found
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
Very good with consumer service and working with price
Kaylee M.
BATAVIA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
Charles Krekeler was great to work with. He was low key and didn���t pressure me into anything. He listened to what I wanted and answered all my questions. The financial manager was very nice and explained options but didn���t pressure me into purchasing options that I didn���t want.
Claudia B.
CINCINNATI
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!
Was this review helpful?
Business Response
Hello, thank you so much for your high star rating! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, Inc.
Was this review helpful?
Confirmed Service Customer
Was told my car would be ready by end of day but had to do without my car until 5 o'clock the next day. Did feel I was adequately updated on the whole process.
Jacqueline K.
MILFORD
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (855) 317-4108 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Confirmed Sales Customer
My visit was very personable and went much faster than I anticipated. My wife and I love our new Traverse!
Casey H.
CINCINNATI
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
Was this review helpful?
Confirmed Service Customer
Pleasant personality and work performed in a timely manner
Ken V.
MILFORD
Business Response
Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Service, 2 problems!!! One, TOO much selling, I do NOT need new tires!! I double checked, I might have had the tire rotation but that was NOT mentioned, and again the front tire do NOT need to be changed!!! Two, my car was finished (the service was excellent, so no complaints about the techs working on my car) but the guy in front had my car ready and made me wait for an extra 20 minutes then there was NO apology and he made some nonsensical excuse!!! Overall I like M C and M c service but trust is now a CONCERN!!!
John F.
FELICITY
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (855) 317-4108 so we can make your experience a positive one.
Was this review helpful?
Confirmed Service Customer
Car was ready earlier than promised. The waiting area was comfortable and clean.
Sandy T.
CINCINNATI
Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
Was this review helpful?
Confirmed Service Customer
NEVER GO ANYWHERE ELSE. THE STAFF IS GREAT!
William J.
WILLIAMSBURG
Business Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
I had my truck serviced and the customer service was excellent
Timothy H.
BATAVIA
Business Response
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!
Was this review helpful?
Business Response
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!
Was this review helpful?
Confirmed Sales Customer
Everything was smooth and easy thru the whole process with Charles.
Michael T.
COLUMBIA CITY
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
Professional, friendly staff. Delivered new purchase sooner than expected. Overall excellent experience with this Dealer.
Hoy E.
BURNSVILLE
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
They made sure I got what I was asking for and where willing to work with me and got me a car I needed!
Celine U.
BATAVIA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Our granddaughter took the car in for an oil change. The mechanic came back with your transmission is leaking, the cost is 4-5 hundred dollars. It is a sealed transmission. We took it to another dealership who found no leak. And to work on a sealed transmission would not run that much. In addition the service tech, was hesitant to provide her with a copy of the report. Have never had trouble with your dealership. Was this a one time big man little girl episode?
Norma B.
BATAVIA
Business Response
Hi, thank you for reaching out to us. We regret to hear about the situation you have described. Here at Mike Castrucci Chevrolet Sales, Inc., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (855) 317-4108 to discuss ways we can better serve you in the future.
Was this review helpful?
Business Response
Hello, we're glad everything was completed quickly and to your satisfaction! Thank you for choosing Mike Castrucci Chevrolet Sales, Inc. and we hope to see you again.