Josh Mullins is a fabulous representative for Castrucci. He always gives us first rate service and advice. We keep coming back to Castrucci because of him! We have all three of our cars serviced at Castrucci.
Alice, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Deborah, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
I took my car in for the check engine light on. They fixed it I left the shop and the check engine light came on again, I took it back they said it’s fixed, I left ran errands and the check engine light came on for the 3rd time. I called back and was told the shop would pick up my car from my home around 8:00 am. 9:00 rolled around and no one picked up my car. My advisor was out this morning and did not tell anyone to pick up my car so they sent someone to pick it up finally. The first time I picked it up yesterday they said enoses fixed. Since I’ve had to have it at the shop two more time 3 counting the first time. This experience has been horrible and I pray they don’t charge me for today since it’s not on my end that the check engine light comes back on. I hope the shop will make this horrible experience better and I hope future appointments go better.
Shelly, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (855) 317-4108 to discuss your concerns, as your satisfaction is of utmost importance to us.
Ravindra, thank you for your kind review; we are happy to pass along your comments to Josh here at Mike Castrucci Chevrolet Sales, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!