1318 Reviews Found
Confirmed Service Customer
Very friendly and had me in and out quick! Had a small problem and they took care of it.
April B.
SARDINIA
Business Response
April, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Easy to set up my service appointment through the My Chevrolet app; friendly service reps, and efficient and quality service to my vehicle
Meredith W.
CINCINNATI
Business Response
Meredith, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
the team is very courteous and helpful, the only problem is, there should be more clerks at the front desk, this would eliminate lines
Joyce V.
LOVELAND
Business Response
Joyce, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Very responsive and kept me in the loop to get the car repaired
Kevin E.
CINCINNATI
Business Response
Kevin, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
crew is aways very nice and they are very helpful
Daniel J.
NEW RICHMOND
Business Response
Daniel ,our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Dealer was prompt to see our car on the last visit and get it repaired. However, this is the third time we've been in for the same issue on our vehicle and the check engine light for the same issue came back on less than two days after it was returned to us.
Thomas C.
NEW RICHMOND
Business Response
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mike Castrucci Chevrolet Sales, INC. (855) 317-4108
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Confirmed Service Customer
I keep having to bring my car back for the same thing after a service to my vehicle.
Orlandus B.
CINCINNATI
Business Response
Orlandus, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (855) 317-4108 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
I wish you ran the cars there for service thru the car wash
Angela P.
FAIRFIELD TOWNSHIP
Business Response
Angela, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Connie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everything was ok, only thing was it took three days of calling and leaving messages before I got thru.
Margaret W.
CINCINNATI
Business Response
Margaret, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I CAME IN THINKING THAT MY TRAVERSE NEEDED A BATTERY, BUT MY SERVICE PERSON: JOSH, SAID THAT HE WOULD TAKE A LOOK AND CONFIRM THAT IS WHAT IT TRULY NEEDED AND THEN CONFIRM IT WITH ME. IT IS NOT WHAT I NEEDED. ACTUALLY, AFTER DIAGNOSTICS, MY TRAVERSE NEEDED A PURGE VALVE INSTEAD. I APPRECIATE JOSH NOT SELLING ME SOMETHING THAT I DID NOT NEED AT THIS TIME. THANKS FOR LOOKING OUT MY VEHICLE, MY FAMILY AND MY WALLET!
Cynthia J.
MOUNT ORAB
Business Response
Cynthia, we're happy you found our staff to be so supportive during your experience here at Mike Castrucci Chevrolet Sales, INC.. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
They usually with an oil change vacuum out the car and somewhat clean it! They didn't do it and I was very disappointed.
Kathi L.
MILFORD
Business Response
Kathi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (855) 317-4108 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
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Confirmed Sales Customer
my favorite dealership everyone so friendly and easy to deal with
James C.
CINCINNATI
Business Response
James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Roger, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, INC.
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Business Response
Margo, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Said it would take approximately an hour and a half for the four services and was really close to target. Waiting Was clean and the wait was good.
Leona M.
BLANCHESTER
Business Response
Leona, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Brad, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Courteous , thorough check of my car, go the extra mile, and listen to me when I have a concern
Betsey L.
CINCINNATI
Business Response
Betsey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Sandra, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Had my oil changed and tires rotated. Everyone that I dealt with in the Service area were fantastic. Great group of people.
Dale G.
Milford
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!