1457 Reviews Found
Confirmed Service Customer
Josh Mullins is a fabulous representative for Castrucci. He always gives us first rate service and advice. We keep coming back to Castrucci because of him! We have all three of our cars serviced at Castrucci.
Robert C.
LOVELAND
Business Response
Robert, we're happy you found our staff to be so supportive during your experience here at Mike Castrucci Chevrolet Sales, INC.. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Great people. From sales to service they take care of their customers. Wouldn't go anywhere else!
Rebecca G.
HILLSBORO
Business Response
Rebecca, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Everyone was polite, helpful and quick. The waiting area was comfortable.
Alice B.
CINCINNATI
Business Response
Alice, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Service Customer
Very quick turnaround. Although I dropped off my vehicle to be picked up later in the day, I was surprised how quickly I received a phone call that my vehicle was ready.
Ryan W.
MILFORD
Business Response
Ryan, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Unfortunately during my oil change they broke a sensor. Had to return to the dealership way to early the next day. They did give a free oil change, which was nice, but it was an inconvienc.
Mark D.
LOVELAND
Business Response
Mark, thanks for taking the time to leave us this information about your recent visit. Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Was this review helpful?
Confirmed Service Customer
Was satisfied with my experience with the service department. Timely oil change and friendly staff.
Andrew G.
MILFORD
Business Response
Andrew, we're glad to hear you found our staff so knowledgeable and helpful! We hope to see you soon!
Was this review helpful?
Business Response
Ashley, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Was this review helpful?
Business Response
Deborah, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Donald, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, INC.
Was this review helpful?
Business Response
William, your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet Sales, INC. and we hope to see you again soon!
Was this review helpful?
Business Response
Sherry, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
Maryann, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Miguel, your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet Sales, INC. and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
I took my car in for the check engine light on. They fixed it I left the shop and the check engine light came on again, I took it back they said it’s fixed, I left ran errands and the check engine light came on for the 3rd time. I called back and was told the shop would pick up my car from my home around 8:00 am. 9:00 rolled around and no one picked up my car. My advisor was out this morning and did not tell anyone to pick up my car so they sent someone to pick it up finally. The first time I picked it up yesterday they said enoses fixed. Since I’ve had to have it at the shop two more time 3 counting the first time. This experience has been horrible and I pray they don’t charge me for today since it’s not on my end that the check engine light comes back on. I hope the shop will make this horrible experience better and I hope future appointments go better.
Shelly K.
MILFORD
Business Response
Shelly, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (855) 317-4108 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Confirmed Service Customer
Friendly and fast. People seem to care about your satisfaction. Happy happy happy.
Robert F.
CLARKSVILLE
Business Response
Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet Sales, INC. and we hope to see you again soon!
Was this review helpful?
Business Response
Kaile, thank you so much for your positive comments about Mike Castrucci Chevrolet Sales, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
Integration from the beginning of service was excellently , my service rep Josh was superb.
Ravindra D.
WALTON
Business Response
Ravindra, thank you for your kind review; we are happy to pass along your comments to Josh here at Mike Castrucci Chevrolet Sales, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Daniel, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Ashley, your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet Sales, INC. and we hope to see you again soon!