1762 Reviews Found
Confirmed Service Customer
About all they want to do is change oil and rotate tires not wanting to fix issues I have with this car and made plenty of excuses for it
Timothy J.
CINCINNATI

Business Response
Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (513) 334-2039 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Everyone is very friendly and very helpful. All of my Customer service requests are rec'd with smiles and they take care of them immediately without any problems
Sherry C.
NEW RICHMOND

Business Response
We’re glad you found our staff to be so helpful and friendly. We are here to support you through your service every time. Have a great day!
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Confirmed Service Customer
The service is outstanding. The dealership is clean and inviting. All staff is friendly. The sales staff is also outstanding. This dealership really cares about their customers.
Denise L.
ALEXANDRIA

Business Response
Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to know that we were able to meet this commitment during your visit. We look forward to seeing you next time!
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Confirmed Service Customer
Great people but a long wait for my oil change
Joshua T.
NEW VIENNA

Business Response
Hello, and thank you for the positive rating! We will take your comments into consideration for future improvements. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!
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Business Response
Thanks for highlighting our staff who were able to create a pleasant experience for you. Our team works together with your budget to get you the best deal. We hope to see you soon!
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Business Response
Thank you for the positive rating and review! We hope to be of service to you again in the future. Best wishes!
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Business Response
Hello, thank you for your comments! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
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Business Response
Hi, we're glad to hear you had a great experience with us! Thank you for choosing Mike Castrucci Chevrolet and we hope to see you again.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, thank you so much for the positive review! We look forward to your next visit! Take care!
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Confirmed Service Customer
Overall experience far exceeded my expectations! Best dealership experience by far!
Daniel H.
ALEXANDRIA

Business Response
Hi, we are so happy to read such a great review about Mike Castrucci Chevrolet! We look forward to your next visit! Take care!
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Confirmed Service Customer
They got to my car quickly and they made me feel important and kept me up- to- date on my upcoming fixes.
William I.
BATAVIA

Business Response
It is great to hear everything was done quickly and to your satisfaction! We appreciate your highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I very please with the way Nick worked with me so we could arrive at a deal. He seems like a very good young man. I will recommend him to my friends and family that maybe looking to buy a car
William C.
WILLIAMSBURG

Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Hello! Thank you for the 5 star rating!
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Confirmed Service Customer
My sales rep was superb. Very friendly, knowledgeable, and helpful with my purchase.
Tandra M.
CINCINNATI

Business Response
Greetings and congratulations on your new Equinox! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Mike Castrucci Chevrolet and we hope to see you again.
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Confirmed Service Customer
had trouble with insurance company but Jim took care of it and got them to pay.
Paul J.
MILFORD

Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet and we hope to see you again soon!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!