1477 Reviews Found
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, INC.
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Business Response
Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Mike Castrucci Chevrolet Sales, INC. and we hope to see you again.
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Confirmed Service Customer
Check on was easy, even though there were computer issues. All the coupons were applied and we appreciate the service discounts.
Henry M.
CINCINNATI
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Business Response
Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Clean service center with friendly staff and quality service
Thomas C.
MOUNT ORAB
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, INC.
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Confirmed Service Customer
Every time I have work done at Mike Castrucci I am treated very well and I have never had to complain about anything. That is why I keep coming to Mike Castrucci for work on my car.
Glenda M.
GOSHEN
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
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Confirmed Service Customer
We are very please with castrucci service department. Will use the dealership in the future.
Thomas C.
SEAMAN
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
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Confirmed Service Customer
the customer service is not that great, I was told to maintain my car would be around 2 hours, I was waiting 2 1/2hours and had to go look to see if my car was finished, it wasn't, a young man came out and told me I needed lug nuts, they are swelled and will not come off, they will have to each one off by cutting, that was another 2 hours, the staff offered me the GM log nuts, they were over 9 dollars each, it was not a good day, I had to cancel an appointment, later driving home, I noticed there is 39 lbs. of air in my tires. called to let them know. John Wittiker, manager, called left a message to contact him. I contacted him the next day, wanted to calm down, he and I talked and straighten things out. I will be reimbursed for the factory lug nuts
Joyce V.
LOVELAND
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (855) 317-4108.
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Confirmed Service Customer
I had to call them every day my car was there just to get an update on what was going on, and it took them three days to tell me they were waiting on parts. Actually, I had to call multiple times the first couple of days because I was told I would get a call back but never did. Also I initially contacted them online and was told I would be contacted by the service team soon but after waiting a week I had to contact them again.
Jacob S.
BATAVIA
Business Response
Hi, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mike Castrucci Chevrolet Sales, INC. (855) 317-4108
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Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Always consistent every one that we came in contact with was awesome as usual we have been using this dealership for 17 years. Keep up the good work.
Mary T.
GEORGETOWN
Business Response
Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
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Confirmed Service Customer
Was treated with kindness and respect. Service was done in a short time frame
John G.
CINCINNATI
Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Mike Castrucci Chevrolet Sales, INC. and we hope to see you again.
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Confirmed Sales Customer
Lou and Kevin were great with helping my husband and I find a car.
Joshua R.
MILFORD
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Mike Castrucci Chevrolet Sales, INC. We hope to see you soon!
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Confirmed Sales Customer
Best buying experience I’ve ever had at a dealership, Mike Eimer was very attentive and followed up with me on the questions I had.
Lawrence W.
FT.MITCHELL
Business Response
Hello, congratulations on your new vehicle! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Josh was great and explained everything that I had a question on. His service has always been top notch.
Kyle S.
CINCINNATI
Business Response
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Confirmed Service Customer
Jim Castrucci and his Team always do a great job. Pulled in , they took it right to service, out in less time than I was expecting. Vette cleaned inside nd out.
Jerome B.
FLORENCE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Jim here at Mike Castrucci Chevrolet Sales, INC.! We look forward to your next visit! Take care!