1647 Reviews Found
Confirmed Service Customer
I had one issue where my white car had greasy finger prints on 3 of 4 door handles, luckily I was able to get it off myself. I called service manager and he made everything good. I appreciate that he answered the phone and was interested in my issues and willing to work to correct it internally. This has nothing to do with the mechanics of my car but a clean car means a lot to me. They did a wonderful job fixing the problem I brought my in for which really means way more to me than dirt on my doors.
Constance A.
CINCINNATI
Business Response
Hello, we really appreciate your feedback! Thank you for choosing Mike Castrucci Chevrolet Sales, Inc. and we hope to see you again.
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Confirmed Sales Customer
As always I had a great experience My salesman Dan was really helpful.
Kevin S.
MILFORD
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, Inc.
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Confirmed Sales Customer
I was happy with the atmosphere of the dealership! I immediately knew that this was the place I wanted to make my next purchase! Couldn't be any happier with my new vehicle
Taryn S.
CINCINNATI
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
The salesman that I purchased my car from was very courteous & professional I would recommend Matthew sicurella to anyone that is in the market for a new vehicle
Dallas P.
CINCINNATI
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, Inc.
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Confirmed Sales Customer
Ed was very helpful and we were very pleased with him he help us alot
Darrell G.
CINCINNATI
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
I always see Charles Kreckler in Milford for my cars. He always does a great job
Joseph R.
BROOKSVILLE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Everyone is pleasant and friendly to work with.
Tarmecia H.
CINCINNATI
Business Response
Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I was charged for both a tire rotation and wheel balancing until I complained that the rotation is zero more work when the wheels are removed to balance tires. After a brief argument the rotation charge was refunded but the service writer made sure with his mannerisms that I knew he was disgusted that I complained. All of my other service encounters with this dealership,and there have been many, have been great. Maybe he was just having a bad day. I have bought 9 cars here.
Michael L.
MOSCOW
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Heater core leaked alot of antifreeze into the cab of my 2020 colorado the heater core was replaced but water from ac leaked into the cab soaking the carpet went to pick it up carpet was still soaked had to go back next day to get it ,then 4 days later had to bring it back still leaking water insidegot the call it was done went to pick it up again and was still soaked this time they did replace the carpet hopefully it does not start leaking again
Steven G.
FAYETTEVILLE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 831-5555 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, Inc.
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Confirmed Service Customer
I stopped in for an oil change and tire rotation. I called 30 minute prior to schedule an appointment and was thrilled that the service department was able to schedule me for the same day! Service time took about 45 minutes which I thought was very reasonable. I decided to wait at the dealership during this time and was happy to see that they have taken social distancing seriously and had all chairs and tables spread out at least 6 feet along with hand sanitizer available.
Jamie P.
BATAVIA
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I recommend this place to everyone they are the best
Janice C.
BATAVIA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Castrucci Chevrolet Sales, Inc. and we hope to see you again soon!
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Confirmed Service Customer
I always bring my car to you and have always had a great experience. Everyone is always friendly and I���m always provided with a rental if service times are long. Won���t take my car anywhere else!
Sarah G.
NEW RICHMOND
Business Response
Hello, we're glad you have such great experiences with us! It means so much to us to have your trust in our business, and we are proud to have earned it!
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Business Response
We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case. Thank you, and have a great day!
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Confirmed Service Customer
The staff was very professional with the work completed and with the recommendations of service that needed. I will be returning to Mike Castrucci for the needed service
Laurence F.
BATAVIA
Business Response
Hello, thank you for your kind words about our staff! If you need anything else from us, please feel free to give us a call or stop by. We look forward to seeing you again at your next visit!
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Confirmed Service Customer
The service writers are particularly knowledgeable, professional, and courteous. The work this time, and almost every time, is on-time and well done.
Frank M.
LOVELAND
Business Response
We're pleased to hear that you found our staff to be so knowledgeable and helpful. We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, Inc.
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Confirmed Service Customer
I think it���s funny that when u have to swap out a battery that u be very have the less expensive ones available.....2nd Time this happened and no price breaj
Anthony P.
LOVELAND
Business Response
Hello, we are disappointed to hear that your recent experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (513) 831-5555 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Always friendly and gets my car finished quick!!
Matt H.
AMELIA
Business Response
We're glad to hear that everything was completed quickly and to your satisfaction. We hope to see you again, and have a great day!
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Confirmed Sales Customer
Mr. Krekeler was amazing! Talk about someone who really knows their stuff, he was willing to do anything to make that sale and it was obvious! Got me a killer deal! Thanks again! You guys are amazing!
Daniel L.
FAIRFIELD
Business Response
Hello, the pleasure is all ours! We'll be sure to pass along your kind comments to Robert and the team here at Mike Castrucci Chevrolet Sales. Enjoy your new car!