2041 Reviews Found
Confirmed Service Customer
Simple change oil. Dealership ask for change air conditioning filter. I am glad did.
Elzbieta J.
CINCINNATI
Business Response
Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I bought many cars from Castrucci Chevrolet Mike Eimer my salesman he always does me right I wouldn't let anybody else sell me a car
Mark T.
GOSHEN
Business Response
Thank you for choosing Mike Castrucci Chevrolet Sales, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Jim Castrucci is my Service Advisor. He is very professional and very informative of the condition of my vehicles as to maintenance, etc.
Richard L.
AMELIA
Business Response
Hi, we are so happy to read such a great review about Mike Castrucci Chevrolet Sales, Inc.! We do hope we can be of assistance in the future. Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, Inc.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
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Business Response
Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Always very Quick and Efficient, always explain anything that they need to do above what the car is in for.
Ernest B.
MOUNT VERNON
Business Response
Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
My service agent (Paul), is great he follows up on every detail and is pleasant to work with.
Alexis T.
CINCINNATI
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
All wase good as usual. But I'm curious why my truck would need to be aligned and it's not even a year old . Hase not been wrecked. And no need of any new parts .
Paul M.
AMELIA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
was a typical car buying experience. the numbers agreed upon for the deal, were not the same numbers once I got back to the finance office, they were higher, not by a lot,but higher. also finance office said they had me at a certain interest rate, but once the Retail Installment Contract printed out, that too was higher, again, not by much, but still higher. also finance office automatically put in an extended warranty in the sale which affected the final numbers, they did talk to me about it, but is was after the fact. my sales person was great, the sales manager was a little pushy, and the finance person would say one thing and then do another. i wish i would have spoken up that day and made them honor all that was talked about. happy with the truck. would do business with this dealer again, just wouldn't let them get away the same things.
William W.
HILLSBORO
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 831-5555 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
The only thing is that there was oil on the exhaust manifold
Jacqeline H.
CLARKSVILLE
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response!
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Confirmed Service Customer
Looks like they stripped off the oil drain plug thread
Hansueli U.
CINCINNATI
Business Response
Wow, we're glad you had such a wonderful experience with us! We hope to see you soon!
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Confirmed Sales Customer
My husband and I have bought several cars at Castrucci Chevrolet. The sales profesionals and everyone there is always knowledgeable, helpful and friendly. Thank You
Joe H.
MILFORD
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mike Castrucci Chevrolet Sales, Inc.. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Mike Eimer was very helpful and courteous throughout the entire process. He answered all of my questions and was honest and helpful when comparing the vehicle to others. The process was quick and seamless. The entire staff was friendly as well. I would highly recommend!
Patrick C.
NEW ORLEANS
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
They were angels to me that night!! After another Ohio dealership lied and deceived me with a vehicle, Castrucci team saved the night! Mike Eimer and Rick Loomis made a 20 year dream come true for me! They stayed late waiting for me to get to the dealership and were very patient and accommodating!! Great guys!! Wished this world have millions of Mikes and Ricks walking around!!
Angela F.
SOMERSET
Business Response
Hi there, thank you so much for your positive comments about Mike Castrucci Chevrolet Sales, Inc.! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
This is the second new vehicle we purchased through him in a years time. It took 5 minutes each one. He has exceeded our expectations with no nonsense tactics. He knew my vehicles inside and out and explained it all to me better than trying to read the manual. I no longer dread buying a vehicle as long as Larry is there. I can���t wait to bring my sons and grandsons in to purchase their vehicles also.
Mary C.
BATAVIA
Business Response
Thank you for choosing Mike Castrucci Chevrolet Sales, Inc. as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
It was with the Collision center. I just wish there had been more communication about when the car would have been finished. But the work looks very good.
Zoe G.
BLANCHESTER
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 831-5555 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Both Mike and Sean were GREAT to work with as always!
Rebecca R.
MILFORD
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
We have purchased several vehicles over the years from Mike Castrucci Chevrolet. Highly recommend this dealership. Rich, Larry and Rick are always great to work with.
Michael H.
BATAVIA
Business Response
Hello, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!