Jim and Ben Castrucci went above and beyond to help me! They are always such a great help and comfort (because when your car doesn't work you need compassion and comfort which Jim has always provided me, and now Ben is following in his footsteps!). My 2017 Suburban needed a new transmission. They contacted my extended warranty company and got it covered. I even have a warranty on the new one! They helped me get a rental car (which is no small feat these days!) and when I told them I needed the car back by a certain day, they did everything in their power to get it back for me! Thank you!!!!!