I was charged for both a tire rotation and wheel balancing until I complained that the rotation is zero more work when the wheels are removed to balance tires. After a brief argument the rotation charge was refunded but the service writer made sure with his mannerisms that I knew he was disgusted that I complained. All of my other service encounters with this dealership,and there have been many, have been great. Maybe he was just having a bad day. I have bought 9 cars here.