1050 Reviews Found
Business Response
Kenneth, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Anthony, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Andrew Villiers our salesman was very helpful in doing a spur of the moment sale and spot delivery.
Keith D.
LOVELAND
Business Response
Keith, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Took care of everything I needed and answered all my questions. The service crew is the best.
Colleen R.
AMELIA
Business Response
Colleen, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Fast service didn’t have to wait the entire time I was quoted
Toni M.
AMELIA
Business Response
Toni, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Mike Castrucci Chevrolet Sales, INC.
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Business Response
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
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Business Response
Melanie, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
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Business Response
Rebecca, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Service associate was very kind and knowledgeable.
Brian W.
MILFORD
Business Response
Brian, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Steven, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Main issue was key sticking in the ignition frequently when shutting off the engine and not being able to remove it. I have to restart engine, put into gear, and move Colorado back and forth a bit, put back into park, turn engine off, then try to remove key. It can take several attempts doing this before the key releases. This problem started several weeks ago and has been happening more frequently . The dealership was apparently unable to create this problem, so they say "No problem found at this time" and could do nothing. The morning after leaving the dealership the problem happened again - I had to go thru above procedure 3 - 4 times before key released. Two days later (yesterday) same problem - this time it took 8 - 10 repetitions of restarting engine, moving vehicle, turning key off to remove it. Dealer maintenance report says I just need to push in on the key and it can be removed - I do this but in these instances it still does not release. I have been driving this Colorado for two years - why would it suddenly be just a matter of my not pushing in on the key to remove it?? Only once so far have I had to leave the key in the ignition in a parking lot in order to go inside to keep an appointment. Don't think I want to do that very often. Perhaps I need to return to the dealer, drive around in their parking lot, stopping, shutting off the engine as many times as it takes to actually create this problem?
Roger H.
CINCINNATI
Business Response
Roger, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 317-4108. We look forward to hearing from you.
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Business Response
Richard, we're pleased to know we have been able to exceed your expectations and help you out! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Exceptional service I’m always pleased and staff is very friendly and efficient. Great dealership Thank you!!
Duane C.
CINCINNATI
Business Response
Duane, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
The service was great, and everyone is always friendly.
Jason C.
BATAVIA
Business Response
Jason, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
my suv was ready in a few hours. I like that the suv is check foe any problems.
Judy B.
GOSHEN
Business Response
Judy, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Our sales representative was very helpful and knowledgeable about the vehicle we were looking at and ultimately purchased. He and other individuals at the dealership also assisted us with installing the myChevrolet application on my phone, walked us step by step through the features available both through the phone as well as my new Chevy Traverse. This is our third purchase at Mike's dealership and should another vehicle purchase be necessary we will certainly return.
Kathleen B.
NEW RICHMOND
Business Response
Kathleen, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I booked my appt. online for 10am and was out the door by 11.
Jim B.
CINCINNATI
Business Response
Jim, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
John Whitaker and his team always take excellent care of me when I bring a vehicle in for service needs. In this instance I ordered a toneau cover and had installed. It took less time than I expected and was even a few bucks cheaper than I expected.
Glen O.
LOVELAND
Business Response
Glen, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!