Dear Valued Mike Castrucci Chevrolet Customer,
In today’s uncertain times, we at Mike Castrucci Chevrolet want you to know we will continue to serve the automotive needs of our communities in a responsible and safe manner. We continue to remain open and want to share how we are modifying the way we conduct business during these times. Effective immediately, we will offer vehicle delivery and at-home services upon request. Here are new services we are adding to protect our customers and associates:
Service Pick-up and Delivery: If you do not wish to come see us in person at the dealership, we will pick up your vehicle from your home, service it, and drop it back off at your home. Our new service program will also allow you to pay for service work securely through your phone. Your vehicle will be sanitized as part of the delivery process. Some exclusions may apply. Contact us for more details.
Drop-off Lot: If you prefer to simply drop your vehicle off at one of our dealerships and pick it up later, we will have designated spots available. In addition, the overnight Key Drop can be utilized at any time of the day. Online service scheduling will remain available on our website for your convenience, where you can specify which way you would like us to serve you. Click here to schedule your next service appointment.
At-Home Vehicle Purchase: Should you choose to complete a vehicle purchase and apply for financing from the comfort of your home, we have that capability. Upon request, we can finalize all sales transactions over the phone or via chat, and then bring the paperwork to you in a sealed envelope for signatures. Of course, your delivered vehicle will have been thoroughly cleaned and sanitized.
At-Home Test Drives: We will bring the sanitized vehicles to you for your test drive. Furthermore, video “Deliveries” will allow our product specialists to show you the features of your new vehicle using FaceTime.
Appraisals Made Easy: At-home vehicle appraisals are available to trade in your vehicle or have us purchase it outright. Click here to use our value your trade tool.
Please understand we are following guidance from federal, state, and local health agencies, as we feel it is our responsibility to help contain the spread of coronavirus (COVID-19) as much as possible and to keep our customers and employees safe and healthy.
We will also be sanitizing door handles, desks, phones, and other frequently "high touch" areas around our facilities throughout the day. Please stay safe during these times and let us know how we can help with any of your automotive needs. We currently have appointments available today at our Chevrolet service center.
On a personal note, I want you to know that our family business of nearly 60 Years has never quite seen anything like this, but please know that we will be here for you throughout the duration of this pandemic and beyond. Mike Castrucci Automotive Group and its nearly 300 employees stand strong and at the ready to serve you!
Mike Castrucci Automotive Group